Know Your Customer (KYC) and Customer Due Diligence (CDD) Procedures
Xclusiv Retail Marketplace Innovation LTD — RC 7011699
Version 1.0 — Effective 1 August 2025
Identity verification and financial crime prevention
Xclusiv is required by Nigerian law to know who uses our platform. The Money Laundering (Prevention and Prohibition) Act 2022 and the Terrorism (Prevention and Prohibition) Act 2022 apply to us, and we are registered with the Special Control Unit Against Money Laundering.
What we ask for. When you register, and before you sell or receive a payout, we ask for your name, date of birth, address, National Identification Number and a photograph of a government-issued ID. Businesses also provide their CAC registration, TIN and details of the people who own and control them.
Why. To confirm you are who you say you are, to keep fraud and counterfeits off the platform, and because the law requires it.
What we do with it. Our Privacy Policy explains how we handle these documents, who can see them and how long we keep them. We are required to keep verification and transaction records for at least five years, which means we cannot always delete them on request. We never use them for marketing.
If you decline. We will not be able to open your account, or you may not be able to sell or withdraw funds.
Larger transactions. For higher-value activity we may ask where the money or the goods came from. This is a legal requirement, not a judgement about you.
Reviews and holds. We sometimes have to restrict an account or hold a payout while we complete checks. In some cases the law prevents us from explaining why. We know this is frustrating, and we resolve reviews as quickly as we can.
Questions: support@getxclusiv.com
